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FAQ

1. Sales

1.1 How do I buy something from Avansa?

If you’re not sure what you want,

  • Browse the website
  • Contact our knowledgable sales teams for assistance on 087 095 3333 or sales@avansa.co.za
  • Check out our buyers guide videos
  • Visit our showrooms in Johannesburg, Cape Town and Durban for a demo.

If you know what you want,

  • Request a quote on our website for the product you want
  • Email us a RFQ to sales@avansa.co.za.

Please include for all RFQ: 

  • Your name
  • company name
  • VAT number
  • delivery address
  • email address
  • contact number

1.2 Shipping Options

  • Door to door 
  • Your courier collects from our Johannesburg Office
  • You collect for one of our offices (with prior notice)

2. Warranty, Refunds & Guarantee

2.1 Warranty

All our products come with a Twelve (12) month carry-in Warranty from the date of purchase(unless otherwise stated on your invoice). Please view our Warranty Policy here

2.2 Refunds & Guarantee

All our products come with a Thirty (30) day carry-in Satisfaction Guarantee from the date of purchase(unless otherwise stated on your invoice). Please view our Refund Policy here

 

  • QUICK DELIVERY

    Nationwide door-to-door delivery.

  • SATISFACTION GUARANTEED

    30 day money back guarantee if you are not satisfied (T&Cs apply)

  • VALUE FOR MONEY

    We aim to beat any price, bring us your quote.

  • 100% TESTED

    All our products are thoroughly tested before we dispatch them.