Refund policy
We at Avansa want every purchase to meet your expectations. If you're not completely satisfied, here's how you can return a product within 30 days from the order date for a full refund:
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Eligibility Check: Ensure that your item is eligible for return. It must be within 30 days from the order date and in “as new condition”, meaning it hasn’t been used, altered, or damaged.
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Packaging the Product: Return the item in its original packaging, including all extras. If the original packaging and extras are not included, a re-boxing fee will be applied.
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Initiate the Return: Contact Avansa at sales@avansa.co.za to inform us of your return. We will provide you with the necessary details and return authorisation.
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Shipping or Drop-off:
- Shipping: Package the item securely and send it to the designated return address. Remember, you are responsible for all shipping costs.
- Drop-off: Alternatively, you can drop off the item at our Johannesburg branch.
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Return Confirmation and Refund Processing: Once we receive and inspect the item, we’ll confirm if the return meets our criteria. If approved, we will process your refund promptly. The refund will be credited to your original method of payment.
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Refund Receipt: You will receive a confirmation once the refund has been initiated. Please note that it might take a few days for the refund to reflect in your account, depending on your bank or credit card issuer.
We hope this process is clear and straightforward. Your satisfaction is our priority, and we're here to assist you every step of the way.
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Hybrid Shopping Trolleys 7 productsThe Best of Both Worlds: Avansa Hybrid Shopping Trolleys Elevate your shopping cart selection with Avansa Hybrid Shopping Trolleys! These innovative carts combine the best features of metal and plastic trolleys, offering exceptional durability, manoeuvrability, and a premium aesthetic for your store. Experience the Advantages of Hybrid Trolleys: Effortless Manoeuvring: The lightweight construction, featuring a plastic basket, ensures smooth handling for customers, even with a full load. Superior Strength: A reinforced metal base provides exceptional durability and a high weight capacity, ideal for heavy grocery hauls. Long-lasting Performance: Hybrid trolleys resist dents, scratches, and rust, minimising maintenance needs and ensuring a lasting investment. Customer Comfort: The smooth basket design protects against snags and tears on clothing and bags. Modern Appeal: The sleek combination of metal and plastic creates a visually appealing addition to your store's interior. Customised for Your Brand: At Avansa, we understand the importance of brand identity. That's why we offer customisation options for all our major retail clients. We can tailor the look and feel of your Plastic Flyer Trolleys to match your brand colors, logo, and style. This not only enhances the shopping experience for your customers but also reinforces your brand presence throughout the store. Available in a Range of Sizes: Avansa Hybrid Shopping Trolleys come in various sizes to suit your needs, from compact options for convenience stores to large capacities for warehouse clubs: Small Carts: Ideal for smaller stores with limited space. Medium Carts: A versatile choice for most grocery stores and retail businesses. Large Carts: Perfect for supermarkets and bulk shopping environments. Additional Features: Ergonomic handle design for comfortable pushing. Durable wheels for smooth rolling on any surface. Nesting capabilities for space-saving storage. Upgrade Your Shopping Experience: Avansa Hybrid Shopping Trolleys offer a superior solution for your store. They enhance customer satisfaction with their ease of use and comfort, while their durability minimises replacement costs and ensures a long lifespan.
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Plastic Shopping Trolleys 4 productsAvansa Plastic Flyer Trolleys for Your Retail Store Upgrade your shopping cart selection with our durable Avansa Plastic Flyer Trolleys! Perfect for a variety of retail environments, these carts offer a lightweight and user-friendly experience for your customers. Benefits of Avansa Plastic Flyer Trolleys: Effortless Maneuvering: Compared to traditional metal carts, Plastic Flyer Trolleys are lighter, making them easier for customers to push around your store, especially when loaded with groceries. Customer Comfort: The smooth plastic basket design protects against snags and scratches, ensuring a pleasant shopping experience. Employee Friendly: The lighter weight also makes Plastic Flyer Trolleys easier for employees to collect and manage throughout the day. Damage Reduction: Plastic carts are less likely to cause damage to cars and store fixtures compared to metal carts. Rust-Proof: Unlike metal carts, Plastic Flyer Trolleys won't rust, ensuring a long lifespan and a clean aesthetic in your store. Available in Various Sizes: We offer a range of Plastic Flyer Trolley sizes to accommodate your needs: Small Carts: Ideal for convenience stores, drug stores, and liquor stores. These compact carts maximize space efficiency while providing ample capacity for smaller shopping trips. Medium Carts: A versatile option suitable for most grocery stores and retail businesses. They offer a good balance between maneuverability and basket space. Medium/Large Carts: Perfect for larger stores with wider aisles. These carts provide increased capacity for bulk purchases. Large Carts: Great for warehouse-style stores and supermarkets. Their heavy-duty build can handle significant loads. Additional Features: Modern lattice basket design for a sleek look. Durable wheels for smooth rolling and long-lasting performance. Nesting capabilities for space-saving storage. Customized for Your Brand: At Avansa, we understand the importance of brand identity. That's why we offer customisation options for all our major retail clients. We can tailor the look and feel of your Plastic Flyer Trolleys to match your brand colors, logo, and style. This not only enhances the shopping experience for your customers but also reinforces your brand presence throughout the store. Please note: Contact us for customisation options and bulk order discounts.
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Metal Shopping Trolleys 8 productsBuilt to Last: Avansa Metal Shopping Trolleys Ensure superior functionality and long-lasting performance in your store with Avansa Metal Shopping Trolleys. These robust carts are ideal for high-traffic environments and offer a dependable solution for your customers' shopping needs. Advantages of Avansa Metal Shopping Trolleys: Unmatched Durability: Constructed from high-quality metal, these carts can withstand heavy loads and daily wear and tear, minimizing replacements and maintenance costs. Increased Capacity: The sturdy metal frame allows for a larger basket size, perfect for bulk grocery shopping trips. Rust-Resistant: Avansa Metal Shopping Trolleys are treated with a protective coating to resist rust and corrosion, ensuring a long lifespan even in demanding conditions. Smooth Manoeuvrability: Despite their strength, these carts are designed for easy handling by customers, with swivel wheels for smooth navigation throughout your store. Available in Various Sizes: We offer a range of Avansa Metal Shopping Trolleys in different sizes to suit your space and customer needs: Small Carts: Ideal for convenience stores and smaller retail spaces. Medium Carts: A versatile option for most grocery stores and retail businesses. Large Carts: Perfect for supermarkets and warehouse-style stores with wider aisles. Additional Features: Ergonomic handle design for comfortable pushing. Durable wheels for smooth rolling on any surface. Nesting capabilities for space-saving storage when not in use. Customised for Your Brand: At Avansa, we understand the importance of brand identity. That's why we offer customisation options for all our major retail clients. We can tailor the look and feel of your Metal Shopping Trolleys to match your brand colors, logo, and style. This not only enhances the shopping experience for your customers but also reinforces your brand presence throughout the store. Reliable Performance for Your Business: Avansa Metal Shopping Trolleys provide a dependable and cost-effective solution for your store. Their exceptional durability ensures a long lifespan, while the spacious design caters to customers with larger shopping hauls.
